Shipping policy
Last updated: July 2026
Thank you for shopping with TikTechs. Below you'll find everything you need to know about how we process and ship your orders.
Free Shipping
We offer free shipping on all orders — no minimum order value required. This applies to all orders we ship to Canada, the United States, and the United Kingdom.
Handling Time
Our handling time is 2–5 business days after payment is confirmed. This is the time it takes to prepare your order for shipment. Orders are not handled or shipped on weekends or public holidays.
You will receive an email confirmation once your order has been placed, and a second email with tracking information once your order has shipped.
Transit & Total Delivery Times
Once your order has shipped, transit times vary depending on your location:
| Region | Transit Time (after dispatch) | Total Estimated Delivery |
|---|---|---|
| Canada | 6–12 business days | 8–17 business days |
| United States | 6–12 business days | 8–17 business days |
| United Kingdom | 6–12 business days | 8–17 business days |
Total estimated delivery time = handling time (2–5 business days) + transit time (6–12 business days). These are estimates only. Actual delivery times may vary due to customs processing, carrier delays, or other circumstances beyond our control.
Tracking Your Order
Once your order has shipped, you will receive a tracking number via email. You can use this number to track your package through the carrier's website.
Please allow up to 3–5 business days for tracking information to update after you receive your shipping confirmation.
If you have not received tracking information within 7 business days of placing your order, please contact us at support@tiktechs.store.
Customs, Duties, and Taxes
TikTechs ships internationally and your order may be subject to import duties, taxes, or customs fees upon arrival in your country. These charges are the responsibility of the customer and are not included in your order total.
We have no control over customs processes and cannot predict what charges may apply. Please check with your local customs office for more information before placing your order.
Lost or Delayed Packages
If your package has not arrived within the estimated delivery window, please:
- Check your tracking number for updates
- Check with your local post office or delivery depot
- Contact us at support@tiktechs.store if the issue is unresolved
If a package is confirmed lost by the carrier, we will send a replacement or issue a full refund at no additional cost to you.
Incorrect Shipping Address
Please ensure your shipping address is correct before placing your order. TikTechs is not responsible for orders shipped to an incorrect address provided by the customer.
If you notice an error in your shipping address, contact us immediately at support@tiktechs.store. We will do our best to update it before the order is dispatched, but we cannot guarantee changes can be made once an order has been processed.
Contact Us
For any shipping-related questions, please reach out to us:
Email: support@tiktechs.store
Response time: 1–3 business days